HOTEL CSOPAK Resort & Lake ★★★★

Location and room

The pool, as the only way in is via the side ladder. No walk in available. And non climatized.

Very close to the paid beach and also has a smaller size swimming pool. I appreciated the bike rental service the hotel provided. The staff was very friendly and accommodating both at the bar and reception desk.

The breakfast was OK, would have expected a larger selection of healthy food options from a 4 start hotel. We stayed on the top floor and our balcony had no protection from the sun, so we could only enjoy the view after the sunset.

Excellent location close to Csopak Strand. Amazing breakfast buffet.

Our room smelled of tobacco and subsequent failed attempts to rid the smell of tobacco with deodorant spray.

Good inside designe and garden next to the beach entrance.

We were given one of the connecting rooms and the separation was only one door with a large keyhole. We looked through to the bed next door. I sealed the hole with a piece of paper. lol

Clean, bright hotel and fantastic staff.

There is no restaurant facility, apart from breakfast. Limited hours bar until 10pm

- personnel is exceptional, especially Csaba at the reception (night shift) and the Front of house Team at breakfast. They are professional and run the extra mile to make the guests happy. - room design is fresh and modern, the balcony view is nice, the airco works great - breakfast is excellent, the variety and quality of the food is outstanding (there are many things to choose from, e.g. chocolate fountain with fruits and waffles, traditional Hungarian spread, rice dessert, scrambled eggs, fresh vegetables, cheese, yogurt and more), you can also have your breakfast on the lovely terrace - the garden is beautiful, well-maintained - there is a beautiful pool in the garden which is cleaned daily - the beach is close by - the parking is steps away from the entrance, the price is included and there is plenty of space, some even with shade - late check-in

- the hassle around the beach discount card. You need to pay 5000 HUF in cash for deposit and you need to make sure that you walk to the beach on your last day before you check out to get your cheaper ticket. I'd happily pay the extra price of the beach tickets to the hotel if I could get a "free" beach access arranged by the hotel for me. I know it is possible because we got a ticket like this from guests of a nearby hotel (it is a piece of paper known by the beach employees and you can skip the long line with it). When we showed our plastic discount card, the lady at the entrance could barely apply it with the card reader. It would be so much more convenient to just have a simple ticket because most guests are here for the beach anyway. It is normal to stay a full day at any beach hotels and spa we have ever been to, the reception even takes care of the luggages of the guests who would stay on the beach but check out in the morning. Either this or a late checkout could solve this very easily.

The location is supert, and it's right next to the beach. The property in itself is nice and tidy, they have a pool, an outdoor human size chess board, and a tennis lawn. The breakfast was good, they can make it if you ask for something specific. The basic rooms are comfortable. They allowed us to check-in early, which we did not request at the time of our booking, which was really appreciative .

The rooms are comfortable and have almost everything, however, the shower corners are very small and uncomfortable. They also do not provide an iron in the room, which is usually covered under the bare basics. They do not have the restaurant open all day long, they only serve breakfast, so don't be surprised if you see restaurant opening times from 7:30 am to 10:00 PM on your key card, its not the case. It is advised to store food, etc, as the places around close by 8-9. For the price they take, these basic things can be included. It was just 1 day for us, so it really didn't matter a lot, but for longer stays, it could make a difference.

I booked the hotel for one night as I was going to participate to the Balaton cross swim event. The event was postponed one day and I had no issues to move my booking one day after free of charge. In the morning I had to take the bus to get to the departure of the event and as the taxi's quote was abused a member of the staff offered to give us a lift to the bus stop (this is what I call customer care). Staff: TOP, polite and very helpful Location: perfect for my requirements Breakfast: I did not manage to enjoy it fully as I had to leave at 7.30 (just before the breakfast time). I had viennoiserie with a nice espresso (italian style). Although I did not profit the full buffet, the choice available I have seen was excellent. So... overall: worth it.

Remind the guests not to leave the windows open when they leave in the evening to avoid an army of flies welcoming you when you get back (you are next to the lake.. yes :-) )

Friendliness of staff

Very close to the beach.

La chambre est superbe avec vue sur la piscine privée de l’hôtel. Le lac est à 20m. Le personnel de l’hôtel est incroyablement gentil et aux petits soins.

Non scoraggiatevi dall'aspetto esterno della struttura in stile post-comunista, l'interno è completamente rinnovato. Il personale era gentilissimo, e la colazione ottima: ho apprezzato la proposta di latte vegetali (riso, mandorla), e la vasta selezione. La torta offerta all'arrivo era buonissima.

La camera era piccola ma pulita, ma l'armadio era senza ante e sul televisore era disponibile solo un canale ungherese. Come ogni cosa al Balaton, questo hotel comunque è assolutamente fuori prezzo per quello che è. La struttura da fuori è spaventosa.

perfekte Lage des Hotels direkt gegenüber des Strandes. Sehr gepflegte Hotelanlage. Die Doppelzimmer im von uns genutzten Neubau mit großer Balkonterrasse waren sehr geschmackvoll designt. Das Frühstück ließ wirklich keine Wünsche offen (von vegetarisch über kontinental bis zu Schokobrunnen und Sekt war alles vorhanden). Sehr freundliches Personal. Der Aufenthalt war einfach perfekt.

nichts ,was zu verbessern wäre

Sehr geschmackvolle wertige Zimmerausstattung, tolles Bad! Schöner möblierter Balkon … wie auf der Website abgebildet Frühstücksbüffet sehr reichhaltig (Joghurt fehlt!)

Kein internationaler TV-Kanal verfügbar Kein Aufzug im Gebäude mit der gehobeneren Zimmerkategorie

Frühstück war OK. Personal sehr bemüht

etwas zu teuer für Balaton

Perfekt

Das immer noch keine ungarisches Bier in der Minibar war…

Personal sehr nett, Cocktails sehr gut. Ruhe beim Pool war sehr angenehm. Vergünstigter Eintritt durch Hotelkarte und nicht einmal fünf Gehminuten zum See - top Lage

Kaffee von Siebträgermaschine war leider gar nicht gut